Cloud architecture retainer

Not every company needs a full-time cloud architecture function, but most need that judgment more than occasionally. A cloud architecture retainer from KLM Cloud Services covers design reviews, vendor and licensing decisions, escalations, and roadmap planning across Azure, Microsoft 365, and Entra ID.

What's included

  • Scheduled architecture and security review sessions
  • Design review and sign-off for new workloads and projects
  • Licensing, tooling, and vendor decision support
  • Escalation support when something breaks or a decision is blocking the team
  • A living cloud roadmap and quarterly priorities
  • Architecture decision records so choices are documented

How we work

01

Scope

A fixed statement of work: what we will do, what you receive, and the timeline. Agreed before any work starts.

02

Execute

We do the work in your tenant with least-privilege access, with updates at defined checkpoints, not radio silence.

03

Hand off

Documentation, runbooks, and a walkthrough so your team can operate what we built.

Cloud Architecture Retainer: common questions

How many hours are included?

Retainers are sized to your needs and agreed up front, with a set cadence of sessions plus a pool of advisory time each month.

Is there a minimum commitment?

A short initial term so the engagement has time to be useful, then month to month.

Can it run alongside our MSP?

Yes, this is architecture and strategy, not day-to-day operations, so it complements an MSP rather than replacing one.

Talk with KLM Cloud about cloud architecture retainer

Send a note about the environment. We follow up with a conversation, then a fixed-scope proposal. Based in Denver, Colorado, and working with clients across the United States.